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“I Sleep Better at Night”

February 6, 2019 A Day in the Life
A testimonial from a resident family member

At Parkland Saint John, a current resident’s daughter had some kind words for the staff:

My Mom has been a resident at Parkland Saint John since the Summer of 2018. She spent her first 4 months in Howe Hall before moving to Carleton Hall where she is today.

She loves it – the staff, the activities, the field trips and the beauty salon! For my part as a family member of a resident at Parkland, I am grateful. My biggest concern was that she be well cared for, and in that respect, I couldn’t be happier.

From the moment I came for a tour to the day my Mom moved in and up til now, the staff have been exceptional. They are extremely responsive and have provided my Mom with specialized/individualized care that changed as her needs changed. They are always available to me for any questions or concerns and treat my Mom with dignity and respect, which is something that is very important to me.

Thanks to their care and support, my Mom actually moved in to more independent living at Carleton, and I can safely say that it would not have happened without their support. From administrative staff to nursing staff, kitchen staff and cleaning staff, they have all been such an amazing support network for my Mom. They’re almost like an extended family. I sleep better at night knowing that she is getting the best care possible and living her best life.